Withdrawal policy
Right of withdrawal.
Last updated 8 October 2026 · Deutsch
Draft. The operator details marked below are added, and this text is reviewed, before CON takes its first payment.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period expires fourteen days after the day the contract was concluded.
To exercise the right of withdrawal, you must inform us (Jan Schmitt, Volbehrstr. 27, 90491 Nürnberg, Germany, email team@centralonet.com) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You can use the model withdrawal form below, but you do not have to.
You can also withdraw on our website with the withdraw from contract here function. If you use it, we confirm receipt of your withdrawal to you without delay, by email.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay, and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have informed us of your withdrawal from this contract, compared with the full coverage of the contract.
Starting right away
The membership starts the moment you pay. Before you pay, we ask you to confirm this with the following words:
Start my membership right away. I know that if I withdraw within 14 days, I pay only for the days until then.
At €11.99 per month, withdrawing after 3 days means paying for those 3 days and getting the rest back.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Jan Schmitt, Volbehrstr. 27, 90491 Nürnberg, Germany, email team@centralonet.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*): CON membership
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.